The delivery date for your order depends upon the delivery method, and whether it’s being delivered by Royal Mail or our specialist courier service. We’ve added our estimated delivery times below so that you have an idea of when to expect your order.
Standard: Royal Mail aim to deliver your order 2 – 4 days after it’s dispatched from our warehouse. We will notify you once your order has been dispatched.
For big items like canvas pictures we will send via DPD
Our courier will keep you updated via email.
Once your parcel has been collected, we will let you know your tracking number (consignment number) and confirm your delivery day. On the morning of your delivery, a 1 hour delivery window will be provided & they will notify you by email/text message to allow you to manage & track your delivery. Once you have received your 1 hour delivery window.
Please ensure that someone is present at the address to accept the delivery, as you will need someone to sign for your parcel. If you’re not at home, the driver will leave a calling card (as well as an email) which will direct you to their website to re-arrange delivery, including a selection of alternative options such as leaving with a neighbour or in a safe place.